HERMINE & GIBSON

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What is life expectancy of battery?
The battery’s lifetime cannot be specified as the less it is used the longer it lasts. To ensure quality and owner satisfaction it is recommended to quality control batteries periodically by yourself. The alarms capacity at full battery strength is 130 dbl. Standard for this type of battery is to transfer energy for 3 hours.

Can I change the battery myself?
Yes, you can easily do that. Read more about it here under the heading
Boulevardian User Info.

Is it noticeable from the outside that Boulevardian bag is a security bag?
No, Boulevardian bag does not differentiate from typical handbag looks as no safety apparatus or devices are visible.

Is there risk that the alarm unit activates accidentally?
Yes. Hermine & Gibson is not liable for any personal injuries incurred to any individual in any type of situation. The connecting harness is designed to pull out the alarm sprint caused by a sudden jerking or snatching of the Boulevardian bag and its carrying strap. The alarm mounting harness and its devices are designed to withstand a calculating amount of resistance. Its recommended not to overload the Boulevardian bag in so much that it can result in unnecessary alarm activation. As a backup there is also a string attached to the alarm. If hanging out of the bag the alarm can be activated manually.

What makes Boulevardian bag more safe than traditional handbags?
Hermine & Gibson’s handbags are constructed with an encompassing security device, which in its own creates a hinder for perpetrators. One security hinder works in conjunction with the other, thus creating compounded hinders for perpetrator. The Boulevardian bag’s carrying strap is constructed to activate the alarm in a snatching or grabbing situation. The zipper has a quality lock in order to make it more complicated and burdensome to get to the alarm and deactivate it. The bags inner walls are lined with a special industrial tough material to hinder cutting, tearing or ripping. The alarm, when activated, lets out a high decibel sound thus making the situation noticeable to all as well as not giving the perpetrator ample time to carry out the crime. Also the carrying strap has a special industrial tough material to further complicate cutting of the strap.

Where can I buy Hermine & Gibson products?
Hermine & Gibson products are on sale in our web shop.

Does my Hermine & Gibson bag have any warranty?
Hermine & Gibson handbags are designed and produced with the greatest of care. As such, they are guaranteed against all production faults. Hermine & Gibson is not liable for any personal injuries incurred to any individual in any type of situation. Read more under our heading
Terms & Conditions.

What are the limits of the warrant?
The Hermine & Gibson warranty does not, of course, cover every day wears, accidental damages, damage resulting from the application of a solvent or by the abnormal use of a handbag. Damages caused during air transport should be reported immediately to the relevant airline that will take responsibility for the damage. Read more under our heading
Terms & Conditions.

How can I get my bag repaired?
If possible,contact us. Read more under our heading
Terms & Conditions.

Can I join your mailing list?
We would be happy to add you to our catalogue and mailing list. To join, please fill in our
mailing list request form.

Where can I find information regarding orders, order options and delivery?
For questions concerning ordering information, options and delivery please read more under our heading
Terms & Conditions.

Customer Information
Hermine & Gibson does not sell e-mail addresses to any outside company or third party. If at any time you would like delete your registration information, feel free to
contact us. Please be sure to include your email address and full name.

Security
This site uses secure server software (SSL). SSL is the industry standard among the best software available today secure commerce transactions. It encrypts all of your personal information including credit card number and name so that it can not be read as the information travels over the Internet.

Order Confirmation and Acceptance
Orders are accepted at Hermine & Gibson’s discretion but are normally accepted if the product is available, if the Order reflects current pricing, you are based in a country to which Hermine & Gibson is able to sell and your credit or account card is authorized for the transaction. The price quoted to you at the time we confirm your order will remain valid for 14 days from that time. If the price changes in between that period and the delivery date, Hermine & Gibson will confirm the new price with you by e-mail before counting If you have provided your e-mail address, you normally will receive an acknowledgement by the next business day. The acknowledgement does not constitute the acceptance of an order or a confirmation of an offer to sell. After your receipt of your order, we will then confirm your credit card information with your credit card company. If there are no problems with your information and if you have provided your e-mail address, we will then send an e-mail notifying you of the status of the order. If, however, there are problems, we reserve the right to cancel the order without notification.

Payment
You will own the product once it has been successfully delivered and when Hermine & Gibson has received payment in full. Until that, Hermine & Gibson will own the product. We will not ask you for any payment until Hermine & Gibson has made sure that all the products in you shopping basket have been accepted. Hermine & Gibson endeavor to offer a high level of security for payments and therefore your payment details are automatically encrypted when you enter them.. We accept payment by VISA, MasterCard, Eurocard, American Express, Diners Club. All prices include VAT as applicable. Please note, customer outside EU do not pay Swedish VAT – that means the prices they pay are 20% less. Please note, however that you may be liable to pay import duties and domestic taxes when you collect your parcel. Read more under Tax / VAT information. Hermine & Gibson collects information that allows identifying the user of the Site exclusively when such information is given voluntarily. All the information sent by the user to the Site must be truthful, legal and not able to offend any third persons rights. Hemine & Gibson will use this data only in accordance with the Privacy Policy. All emails shall be to the address you provide to us from time to time. Please tell us of any changes. Your username and password are personal to you and should not be transferred. Any breach of security of a password or username must be notified to us immediately.

Order delivery time
Most orders are shipped within 36-48 hours. Delivery of your order to you will depend on where the order was shipped from and the delivery address. Additional time for orders placed during the holidays and weekends, may occur. Normally delivery takes about 2 weeks. Sometimes certain lines are even more popular than we have anticipated and stocks run out. These items will then be wait-listed.

Returns
It is our policy to ensure that all bags supplied to all our customers arrive in perfect condition. Should a product not match your requirements on arrival or you want to exchange it, and it is returned to us in perfect condition (unused) within 14 days after collecting your parcel, with all packaging intact, Hermine & Gibson will refund you within 30 days from return, excluding the delivery charge. The cost of returning is the responsibility of the customer. Hermine & Gibson must be informed by email if you are returning a bag for refund and at latest within 14 days. Contact
customer service. Usually it takes about 2 weeks from receipt of your package for us to process your refund. Please inform our freight department with the reason(s) for returning the bag or contact the store that processed your order.

Claims
Hermine & Gibson must be informed of any damages of the bag within 48 hours of delivery by email to our
freight department quoting your unique order number. Please also contact our freight query department, by email, in the event of non-arrival, i.e. non-delivery after 21 days.

Warranty
Inside each bag from Hermine & Gibson there is a brochure attached with information related to guarantee, reclamation, quality control, and general maintenance together with directions of use regarding changes of the alarm battery. Our bags are guaranteed for a period of 24 months from the date of purchase. If it is returned during this time due to a defect in workmanship or materials, we will repair or replace it. This guarantee only applies together with receipt and is only valid if the garment has been subjected to normal usage. The warranty does not cover normal everyday wear and tear nor does it cover accidental damage, abnormal usage or damages from solvents chemicals or any liquid product and natural disasters. Hermine & Gibson is not liable for any personal injuries incurred to any individual in any type of situation. When making a claim please return the product to retailer enclosing this guarantee or
contact us
.

Tax / VAT information
For delivery to European Union destinations, all prices mentioned on this site are inclusive of the Swedish VAT, as governed by the current European legislation. For delivery to all other countries, product prices, different options and the transport costs as mentioned on this site are in prices exclusive of VAT - that means the prices they pay are 20% less. Please note, however that you may be liable to pay import duties and domestic taxes when you collect your parcel which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Hermine & Gibson Online you are considered the ‘Importer of Record’ and must comply with all laws and regulations of the country in which you are receiving the product

 

 

Terms & Conditions         FAQ

Hermine & Gibson presents the security handbag Boulevardian, designed by Charlotte Hermine Klemming.
© Hermine & Gibson
2015.